St. Martins Hospital is committed to continuous improvement of medical services to achieve sustained clients and patients satisfaction. It is therefore our policy and commitment to:
Consistently provide efficient, reliable, humane and timely services with conformity to National and International standards.
Ensure that all personnel are competent and appropriately qualified for the tasks they perform, in addition, that all personnel familiarize themselves with quality system documentation in order to fully implement the policies and procedures in their work.
Professionally and ethically carry out our services.
Safe work environment and practice for all personnel.
Consistently comply with appropriate ISO (9000:2015, 15189:2012 & 17021:2011) specifications as it relates to all tasks embarked upon in order to ensure quality service delivery.
Continually improve the effectiveness of the quality management system.
Periodically review the quality policy to be consistent with ever occurring medical and technological advancement.